Client and Family Stories

I am so grateful to have found someone that knows what they are doing with this program. I am so grateful for your time and effort.
Family Member, Sacramento County
We feel comfortable and safe that Elder Options is in there, if they are caring for one of our patients.
Hospital Staff, El Dorado County
I have been very impressed with the level of professionalism and high quality of care from the entire staff. From our initial meeting with one of the Care Managers, Liz, to present day, we have been very thankful we have found such a valuable organization to help care for my mother."
Daughter, El Dorado County
We found our caregiver to be outstanding. My husband looked forward to her visits and I will always be grateful for the time she spent in our home."
Family Member, El Dorado County
The caregiver was outstanding and extremely helpful in navigating the last few hours of my mother’s life. She was non-intrusive, yet so ready to assist in any ways needed, including getting me a cup of tea just when I needed it. She came into a difficult, very emotional situation and handled herself with quiet reserve and dignity."
Family Member, El Dorado County
The client I enjoy working with the most is the client with limited resources. It brings out our best skills in creativity and resourcefulness on how to stretch a dollar."
Care Manager, Placerville Office
Sydney (Care Manager) is an angel in disguise. She is such a professional, but more important, a professional with heart. She went above and beyond to get help for my mom."
Daughter, El Dorado County
Our Care Provider was hard working and dedicated. She went out of her way to make Mom comfortable and has become such an important person in Mom’s life!"
Daughter, El Dorado County
Elder Options is the only Care Management Group that meets my needs in the Sacramento region.
Family Member, Sacramento County
You are the only people I trust (over myself) to care for my special needs son.
Mother, El Dorado County
I do this work because we make a powerful, positive difference in people's lives and are able to enable our most wise and respected seniors to live with dignity and comfort in their own homes."
Care Provider, South Lake Tahoe Office
I am so glad it was Elder Options that was recommended to us and the care provider we had was an angel! Everyone who met her loved her. She is always upbeat and we all have so much joy and laughter when she is around. Keep up the good work you do!"
Client, El Dorado County
Your Care Manager provides immediate responsiveness. She does everything in her power to make sure everything runs smoothly in working with us. She's never defensive, I couldn't ask for more.
Hospital Staff, El Dorado County
You are great! Thank you for making our lives better."
Client, El Dorado Hills
I feel like the care provider takes a genuine interest in my mom and is so kind. I also feel like we can trust her, which is critical.
Family Member, El Dorado County
Liz has been a godsend to myself and my parents!
Family Member, South Lake Tahoe
I would recommend Elder Options to anyone who asks about in-home care and assistance. Everyone was always kind, helpful, and accommodating, even with last-minute changes."
Family Member, El Dorado County
Thank you so much for your immediate attention to my mother!
Family Member, Sacramento County
The caregivers met all our needs that I wanted and then some.
Husband, El Dorado County
Your professionalism is noticeably different from other home-care agencies.
Hospital Staff, El Dorado County
I have a huge respect for Carol’s work and her company. I have heard nothing but positive feedback. Elder Options is professional, caring, considerate, and always there when you need them."
Elder Law Attorney, Sacramento County
The assistance I have received with my mother in the ALW program has been terrific! I would give Liz a gold star if I could for everything she has done.
Son, Sacramento County
Having your agency and care providers provide respite for our family made a huge difference in our lives. We could actually schedule a vacation! I can’t tell you how grateful we are for you extraordinary service to our family."
Family Member, El Dorado County
My clients trust me and that is my biggest reward."
Care Provider, Placerville Office
Elder Options staff of in home caregivers was a blessing. They were a big help to me in my time of need. Thank you so much!
Husband, El Dorado County
I was relieved that someone came to see my mom. It gave me peace and reassurance that others were evaluating her health and safety. I believe that more eyes doing this made for better care for my mom. Elder Options' knowledge of the state system and help getting my mother financial assistance with Medi-Cal and the Assisted Living Waiver Program was greatly appreciated. You always answered any questions I had."
Daughter, Sacramento County
The care provider knows how I like things done, and she is very caring. She carries out her tasks expeditiously. Five-star meal preparation and transportation."
Client, El Dorado County
All the caregivers are so nice to work with. The night time help and care with the house was a great benefit.
Family Member, South Lake Tahoe
Our family would like to thank the women of Elder Options, under the guidance of Liz Heape-Caldwell, for their devotion and loving care.
Family, South Lake Tahoe
Thank you for sharing the outcome of this referral. It's these happy endings that make our work so rewarding. Thank you, Carol. Once again you came through for one of our referrals. Your reliability and professionalism makes us look good!"
Elder Law Attorney, El Dorado County
Elder Options has made a huge difference in Margaret's care and quality of life, and has extended her life by years!
Primary Care Physician, El Dorado County
Elder Options not only saved my husband’s life but, mine as well.
Wife, El Dorado County
Thank you for all of your help. It has been wonderful to find such a knowledgeable CCA.
Family Member, Sacramento County
It is such an honor to be with my clients and see them comfortably through (in some cases) their final days, passing away with joy, gratitude, and as requested, their hair done to perfection!"
Care Provider, Placerville Office
Thank you so much for the care you arranged and provided for Dad, especially on such short notice. You are all amazing. A special thank you to our care providers for their compassionate care of Dad and warm support of Mom. Words cannot express how grateful we are for all the kindness shown to us at this difficult time."
Daughter, Sacramento County
Always prompt and appropriate, my client referrals are always satisfied."
Elder Law Attorney, El Dorado County
I can’t thank you enough for all that you did for my dad to keep him at home, safe and comfortable and happy for the last year of his life. When dad was in the hospital and rehab center, I called EO and received so much helpful advice and support."
- Sheri L., Daughter