What makes our team different?
Regardless of the type of services, we help client/families with a credentialed Care Manager. Our Aging Life™ Care Managers are licensed and/or certified professionals who are experts in the communities we serve.
How does that help with overall care?
When a client/family calls to inquire about assistance, they speak with the Care Manager of the Day who can answer questions about various programs, costs and eligibility. Once the client/family decide to utilize our services, the Care Manager makes an initial home visit, completing the psychosocial assessment. Then, along with the client/family, the Care Manager develops a personalized care plan for the client. There is no cost for the initial home visit and it is this initial visit that begins the ongoing relationship. The Care Manager is available and involved with the client/family as much or little and decided by the client/family. In some cases, family is available to support the client locally while, in other cases, a client may not have family or the family lives hundreds of miles away. Care Managers can be the local support contact, make home visits with the client, keep in touch with care providers and submit written reports to the family so they’re up to date.
What does our team look like?
Our staff includes Care Managers, administrative support, staffing support and In-Home Care Providers. All are employees of Elder Options, Inc. and many employees have chosen to work for Elder Options for many years. Established in 1988, Elder Options is the most experienced home care agency in the region and is unique, with Care Managers monitoring and supervising all clients regardless of the program they are enrolled in. All employees undergo a written application process, background investigation, DMV and TB printouts, in-person interview, orientation and field orientation with a mentor trainer.
Employee Pay, Training and Benefits. Elder Options assumes all the responsibilities of an employer, including payroll taxes, Social Security, Medicare, SDI, etc. Elder Options’ employees are offered paid health and dental insurance, personal time off (PTO), sick leave, paid training, holiday pay and participation in a 401k retirement plan. Recruitment of experienced employees and retention of dedicated, loyal and experienced employees is one of the key components to a successful company.
Training begins with orientation and mentor training in the field along with in-person in-service trainings throughout the year. Additional training opportunities are offered and paid for both for professional conferences and DVD online training.
We are different! This is what sets us apart. This model of care assures you the greatest degree of professionalism, knowledge, and a trusting relationship you can expect from all our staff.