COVID-19 (Coronavirus) Notice

Dear EO Clients & Community Members,

We understand you have been inundated with correspondence regarding Covid-19. Trust us, we have to! However, with the increasing spread of the this virus, we want to explain the extra precautions that our employees are taking to keep themselves and their clients safe. The best way to prevent illness is to avoid being exposed to this virus. However, if employees have any symptoms of an illness or have been exposed to an illness, they are to call the office and NOT TO REPORT TO CLIENT RESIDENCES. Also, the following S.T.O.P procedure had been implemented by all Elder Options caregivers.

All employees have been instructed in the following upon arrival at their scheduled shift(s).

Do you have any of the following symptoms: cough, fever (temperature over 100.4), shortness of breath, runny nose, sore throat, gastrointestinal issues (vomiting, nausea and diarrhea)? How are you feeling overall? Have you been in contact with anyone who is ill? If you are not presenting any symptoms, but do not feel well, have fatigue, or other symptoms, DO NOT ENTER THE CLIENTS RESIDENCE & notify on call for further guidance (530) 957-3751.

Take your temperature before going inside the client’s home. Bring your own personal thermometer to take your temperature. Notify EO Care Manager if you do not have a thermometer. If your temperature is 100.4 or higher, DO NOT ENTER THE CLIENTS RESIDENCE & notify on call for further guidance (530) 957-3751.

Out of Country or Domestic Travel?
Have you traveled out of the country in the last 30 days? This includes both domestic and international travel. If yes, contact the EO Care Manager or On-Call prior to proceeding to your shift(s).

Proceed with your shift only if you have answered NO to all of the questions above.

In addition to the S.T.O.P. procedure, Elder Options staff follows strict protocols in order to protect themselves and others. This includes frequent hand washing, practicing isolation when not working, avoiding close contact, limiting all non-essential travel, and cleaning and disinfecting all surfaces daily to include employee vehicles.

We know this is a stressful time and everyone is doing their best to remain self and healthy. Please know we take the health of our clients and employees very seriously. We are hopeful with proper precautions and appropriate procedures we can continue to assist our clients. Thank you for your trust in us during this difficult time. We are here to help in any way that is needed so, please feel free to reach out should we be able to assist you further. Stay safe!

Carol Heape, MSW, CMC-Founder
Liz Heape-Caldwell, BS, MBA, CMC-C.O.O.