What makes our team different?
All Elder Options’ services are led by experienced, credentialed Care Managers who follow the Standards of Practice set by the Aging Life Care Association (ALCA). Our Care Managers are licensed and/or certified professionals. They are the experts in the communities we serve.
How does that help with overall care?
Beginning with the first call, a prospective client/family makes to us, the Care Manager of the Day listens to their concerns, answers the questions and briefly outlines how to go forward with Elder Options. When the client/family is ready, the Care Manager sets an appointment for the Initial Home Visit that includes a client assessment, home safety evaluation and determining what services are needed. With the client/family’s input the Care Manager then develops a Care Plan that outlines the goals, objectives, duties and expectations for the client/family. The Care Manager continues to stay connected to this client/family throughout service delivery with follow up home visits, telephone calls, written reports and coordinating the home care component if home care is set up. This is quite helpful to families who live miles away, work full time and have individual and family commitments as well. If there is no family available, the Care Manager continues the professional relationship with the client working to assure the client their needs and expectations are met.
What does our team look like?
Our staff includes Care Managers, administrative support, staffing support and In-Home Care Providers. All are employees of Elder Options, Inc. and many employees have chosen to work for Elder Options for many years. Established in 1988, Elder Options is the most experienced home care agency in the region and is unique, with Care Managers monitoring and supervising all clients regardless of the program they are enrolled in. All employees undergo a written application process, background investigation, DMV and TB printouts, in-person interview, orientation and field orientation with a mentor trainer.
Employee Pay, Training and Benefits. Elder Options assumes all the responsibilities of an employer, including payroll taxes, Social Security, Medicare, SDI, etc. Elder Options’ employees are offered paid health and dental insurance, personal time off (PTO), sick leave, paid training, holiday pay and participation in a 401k retirement plan. Recruitment of experienced employees and retention of dedicated, loyal and experienced employees is one of the key components to a successful company.
Training begins with orientation and mentor training in the field along with in-person in-service trainings throughout the year. Additional training opportunities are offered and paid for both for professional conferences and DVD online training.
We are different! This is what sets us apart. This model of care assures you the greatest degree of professionalism, knowledge, and a trusting relationship you can expect from all our staff.