Mother and Daughter looking at a laptop computer together

Client and Family Stories

I just wanted to thank Michelle for all of her support these past 6 months. Michelle, you made my life so much easier and I constantly felt like I had your support. This has been life changing for me and I’m glad I met you along the way. Thank you for always being a text away. I will forever save your number.
Family, El Dorado County
We found our caregiver to be outstanding. My husband looked forward to her visits and I will always be grateful for the time she spent in our home."
Family Member, El Dorado County
I would recommend Elder Options to anyone who asks about in-home care and assistance. Everyone was always kind, helpful, and accommodating, even with last-minute changes."
Family Member, El Dorado County
I wanted to share how much I appreciated Terry. She is a hard worker and truly cares about my mom. She is always looking for things to share with my mom that would interest her. She spends time talking with her like a friend. Terry has become a part of our family. Our family has been blessed to have her as my mom’s caregiver and a friend.
Client Daughter
Our Care Provider was hard working and dedicated. She went out of her way to make Mom comfortable and has become such an important person in Mom’s life!"
Daughter, El Dorado County
Can I just say how impressed I am with EO? I received a phone call inquiring as to whether we had power or enough food. We are fine, thank God. But, I know others are not. Thank you for making these calls. You truly could save a life!
Client Mom
The care provider knows how I like things done, and she is very caring. She carries out her tasks expeditiously. Five-star meal preparation and transportation."
Client, El Dorado County
All the caregivers are so nice to work with. The night time help and care with the house was a great benefit.
Family Member, South Lake Tahoe
I do this work because we make a powerful, positive difference in people’s lives; to enable our most wise and respected older adults to live with dignity and comfort in their own homes.
Care Provider, South Lake Tahoe Office
My clients trust me….and that is my biggest reward.
Care Provider, Placerville Office
You are great! Thank you for making our lives better."
Client, El Dorado Hills
Thank you for all of your help. It has been wonderful to find such a knowledgeable CCA.
Family Member, Sacramento County
I do this work because we make a powerful, positive difference in people's lives and are able to enable our most wise and respected seniors to live with dignity and comfort in their own homes."
Care Provider, South Lake Tahoe Office
Elder Options has made a huge difference in Margaret's care and quality of life, and has extended her life by years!
Primary Care Physician, El Dorado County
Thank you so much for your immediate attention to my mother!
Family Member, Sacramento County
The client I enjoy working with the most is the client with limited resources. It brings out our best skills in creativity and resourcefulness on how to stretch a dollar."
Care Manager, Placerville Office
Our caregiver socializes with my mom and also listens to all of our families concerns and wishes.
Client Daughter
You are the only people I trust (over myself) to care for my special needs son.
Mother, El Dorado County
Thank you so much for the care you arranged and provided for Dad, especially on such short notice. You are all amazing. A special thank you to our care providers for their compassionate care of Dad and warm support of Mom. Words cannot express how grateful we are for all the kindness shown to us at this difficult time."
Daughter, Sacramento County
The caregivers met all our needs that I wanted and then some.
Husband, El Dorado County
Having your agency and care providers provide respite for our family made a huge difference in our lives. We could actually schedule a vacation! I can’t tell you how grateful we are for you extraordinary service to our family."
Family Member, El Dorado County
I am so glad it was Elder Options that was recommended to us and the care provider we had was an angel! Everyone who met her loved her. She is always upbeat and we all have so much joy and laughter when she is around. Keep up the good work you do!"
Client, El Dorado County
The assistance I have received with my mother in the ALW program has been terrific! I would give Liz a gold star if I could for everything she has done.
Son, Sacramento County
I was relieved that someone came to see my mom. It gave me peace and reassurance that others were evaluating her health and safety. I believe that more eyes doing this made for better care for my mom. Elder Options' knowledge of the state system and help getting my mother financial assistance with Medi-Cal and the Assisted Living Waiver Program was greatly appreciated. You always answered any questions I had."
Daughter, Sacramento County
Thank you for sharing the outcome of this referral. It's these happy endings that make our work so rewarding. Thank you, Carol. Once again you came through for one of our referrals. Your reliability and professionalism makes us look good!"
Elder Law Attorney, El Dorado County
Elder Options is A++. Everyone in the office and all of the caregivers are amazing. Thank you for everything you did for myself and my husband.
Client Wife
As a caregiver I always feel supported by our care managers and office staff. This is truly a great place to work!
Care Provider, Placerville Office
Our Care Manager is an angel in disguise. She is such a professional, but more important, a professional with heart. She went above and beyond to get help for my mom."
Daughter, El Dorado County
Your Care Manager provides immediate responsiveness. She does everything in her power to make sure everything runs smoothly in working with us. She's never defensive, I couldn't ask for more.
Hospital Staff, El Dorado County
Please accept our compliments of two of your outstanding employees; Laura & Samantha. They both always go the extra mile.
Client Husband
I have been very impressed with the level of professionalism and high quality of care from the entire staff. From our initial meeting with one of the Care Managers, Liz, to present day, we have been very thankful we have found such a valuable organization to help care for my mother."
Daughter, El Dorado County
Thank you from the bottom of my heart for everything You (Liz & Michelle) are phenomenal. Please know that I am hugging you in my heart.
Client Daughter
Thank you Elder Options for assisting me and my mother with finding the right placement for her. Michelle and Liz provided ABOVE EXCELLENCE in care and support from day 1. Thank you from the bottom of my heart
Client Daughter
Our family would like to thank the women of Elder Options, under the guidance of Liz Heape-Caldwell, for their devotion and loving care.
Family, South Lake Tahoe
Elder Options is the only Care Management Group that meets my needs in the Sacramento region.
Family Member, Sacramento County
Liz has been a godsend to myself and my parents!
Family Member, South Lake Tahoe
My clients trust me and that is my biggest reward."
Care Provider, Placerville Office
It is such an honor to be with my clients and see them comfortably through (in some cases) their final days, passing away with joy, gratitude, and as requested, their hair done to perfection!"
Care Provider, Placerville Office
The caregiver was outstanding and extremely helpful in navigating the last few hours of my mother’s life. She was non-intrusive, yet so ready to assist in any ways needed, including getting me a cup of tea just when I needed it. She came into a difficult, very emotional situation and handled herself with quiet reserve and dignity."
Family Member, El Dorado County
I have a huge respect for Carol’s work and her company. I have heard nothing but positive feedback. Elder Options is professional, caring, considerate, and always there when you need them."
Elder Law Attorney, Sacramento County
It is such an honor to be with my clients and see them comfortably through (in some cases) their final days, passing away with joy, gratitude, and as requested their hair done to perfection!
Care Provider, Placerville Office
We feel comfortable and safe that Elder Options is in there, if they are caring for one of our patients.
Hospital Staff, El Dorado County
Always prompt and appropriate, my client referrals are always satisfied."
Elder Law Attorney, El Dorado County
Your professionalism is noticeably different from other home-care agencies.
Hospital Staff, El Dorado County
I am so grateful to have found someone that knows what they are doing with this program. I am so grateful for your time and effort.
Family Member, Sacramento County
I feel like the care provider takes a genuine interest in my mom and is so kind. I also feel like we can trust her, which is critical.
Family Member, El Dorado County
I can’t thank you enough for all that you did for my dad to keep him at home, safe and comfortable and happy for the last year of his life. When dad was in the hospital and rehab center, I called EO and received so much helpful advice and support."
Sheri L., Daughter
Elder Options not only saved my husband’s life but, mine as well.
Wife, El Dorado County
Elder Options staff of in home caregivers was a blessing. They were a big help to me in my time of need. Thank you so much!
Husband, El Dorado County